Privacy Policy

1. Introduction

Children's Hygiene ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website childrenshygiene.com and use our services, including purchases made through our Payhip shop (shop.childrenshygiene.com) with payments processed by Stripe.

2. Information We Collect

2.1 Information You Provide

• Name and email address when making a purchase
• Payment information (processed securely by Stripe - we do not store credit card details)
• Billing address and contact information
• Communication preferences

2.2 Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your digital product purchases
• Send you download links and order confirmations
• Respond to your inquiries and provide customer support
• Improve our website and services
• Send marketing communications (with your consent, where required)
• Comply with legal obligations
• Prevent fraud and ensure security

4. Payment Processing

All payments are processed securely through Stripe. We do not store or have access to your full credit card details. Stripe handles all payment information in accordance with PCI DSS standards. For more information about Stripe's privacy practices, please visit stripe.com/privacy.

Our shop is hosted on Payhip. When you make a purchase, Payhip collects necessary information to process your order. For more information about Payhip's privacy practices, please visit payhip.com/privacy.

5. Data Sharing and Disclosure

We may share your information with:

• Stripe: For payment processing
• Payhip: For order fulfillment and digital product delivery
• Service Providers: Third-party vendors who assist in operating our website
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

6. Your Rights (GDPR & CCPA)

6.1 European Economic Area (EEA) Rights

If you are located in the EEA, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Object to processing of your data
• Data portability
• Withdraw consent at any time

6.2 California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have the right to:

• Know what personal information is collected
• Know if personal information is sold or disclosed
• Opt-out of the sale of personal information (we do not sell personal information)
• Access your personal information
• Request deletion of personal information
• Non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at hello@childrenshygiene.com.

7. Cookies

We use cookies to enhance your experience, analyze site usage, and assist in marketing efforts. You can control cookies through your browser settings. For more information, please see our cookie preferences or contact us.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For digital product purchases, we may retain order information for accounting and legal purposes.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

11. Children's Privacy

Our services are designed for parents and educators. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: hello@childrenshygiene.com